Applications are invited for a Claims Adjudicator in Head Office. Reporting to the Head of Clinical Services, the overall objective of the position is to assess and evaluate claims received and determine whether liability can be accepted in term of the COID Act.

The successful candidate will be responsible for reviewing details received on the Employer Reports of Accidents and investigate the nature of accident in relation to the trade of the business and authorise acceptance of liability in line with the COID Act.

The minimum requirements are 2 to 3 years’ experience in a claims or related environment, knowledge of the COID Act and workman's compensation with the ability to demonstrate a good understanding of risk management processes and the ability to work in a highly pressurised environment.

The successful candidate must have good analytical skills, informed decision-making abilities, an excellent performance track record, good organisational skills, quality orientation, good computer skills, good functional literacy, excellent customer focus, reliability, excellent communication, and the ability to work independently complete our requirements.

We have offices regionally in Cape Town, Durban, and Johannesburg. This position will be based at the FEM Head office in Rosebank

In exchange for the candidate’s successful services, FEM offers a competitive total cost to company remuneration with good benefits.

Candidates are invited to submit a detailed CV by close of business on 7 November 2025.

Applications may not be considered if the minimum criteria of the position are not met. People with disabilities are welcome to apply. FEM promotes the principles of Employment Equity, and the appointment of this candidate is at FEM's sole discretion.